Delfont Mackintosh Theatres

Delfont Mackintosh Theatres

Hamilton

Booking until 25th April 2020
Groups booking to 12th September 2020

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. As an advisory to adults who might bring young people. All persons under the age of 16 must be accompanied by and sat next to the accompanying adult. They may not sit on their own within the auditorium. If children do have separate seats you could be refused entry. All persons entering the theatre, regardless of age, must have a ticket.

HAMILTON is the story of America's Founding Father Alexander Hamilton, an immigrant from the West Indies who became George Washington's right-hand man during the Revolutionary War and helped shape the very foundations of the America we know today. The score blends hip-hop, jazz, blues, rap, R&B and Broadway - the story of America then, as told by America now.

HAMILTON has book, music and lyrics by Lin-Manuel Miranda, is directed by Thomas Kail, with choreography by Andy Blankenbuehler and musical supervision and orchestrations by Alex Lacamoire and is based on Ron Chernow's biography of Alexander Hamilton.

Winner of 11 Tony Awards including Best Musical, the 2016 Pulitzer Prize for Drama and the 2016 Grammy Award for Best Musical Theater Album, HAMILTON continues its run at The Richard Rodgers Theatre on Broadway. A second US production is also playing at the PrivateBank Theatre in Chicago and a third US production opened in March at the Orpheum Theatre in San Francisco before transferring to Hollywood Pantages Theatre in Los Angeles.



EXCLUSIVE CONTENT: JAMMING WITH GILES AND JAMAEL


As seen in our programmes, Sarah Crompton catches the beat with Hamilton’s leads, Giles Terera and Jamael Westman.

Watch Video


Hamilton Frequently Asked Questions


Please select from the options below to reveal answers and further information:

Important information about HAMILTON ticketing

Demand for HAMILTON tickets is exceptionally high.

Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programmes (‘bots’) to harvest vast amounts of tickets which they then offer for resale at highly-inflated prices.

The producers of HAMILTON are determined to combat this unauthorised profiteering by third party resellers and ticket touts and to protect patrons from having to pay highly inflated prices. Therefore, for all performances up to and including 30th November 2019, Delfont Mackintosh Theatres are operating a new paperless ticketing system, HAMILTON Paperless Ticketing, powered by Ticketmaster.

No traditional tickets will be issued in advance. The payment card you use to originally purchase your tickets will gain you admission to the theatre on the night. When patrons book, they will receive a simple email confirmation as proof of purchase. This is not a ticket.

24 hrs prior to the performance, Patrons will receive a pre-visit email confirming details of their booking. Upon arrival at the theatre, patrons will be required to present their pre-visit email, their original payment card and a Government-issued photo ID such as a driving license or passport as proof of ID. The cardholder must be present and must attend the performance.

The theatre will swipe the patron’s payment card to produce seat location slips which gain them and their party admittance into the auditorium. All members of the party should enter the theatre at the same time.

For tickets booked for performances from 2nd December 2019 onwards, tickets will be posted out to arrive 1 week prior to the performance. We do not post tickets overseas. Those tickets will be available to collect from the box office on the day of the performance any time from 90 minutes prior to the start of the performance.



Can I cancel or resell tickets which I can no longer use?

The reselling of any HAMILTON ticket is strictly forbidden. Any ticket offered for resale will be immediately cancelled.

If you can no longer attend a performance for a legitimate reason, please contact your original point of purchase,either:

Ticketmaster Customer Services
Please use the button below if you booked with Ticketmaster or check the contact details on your order confirmation email:


Delfont Mackintosh Theatres Customer Services
If you have booked via Delfont Mackintosh Theatres please contact us using the button below:



Performances Dates and Times

Regular performance times are:

Monday - Saturday 7.30pm
Thursday & Saturday 2.30pm

The performance runs for 2 hours and 50 minutes, including one 15 minute interval.

There is a strict ticket limit of 6 per person in each booking period:

BOOKING PERIOD FIVE - Monday 1st July until Saturday 28th September 2019
BOOKING PERIOD SIX – Monday 30th September until Saturday 4th January 2020
BOOKING PERIOD SEVEN – Monday 6th January until Saturday 28th March 2020



Facilities at The Victoria Palace Theatre

There is a licensed bar and toilets on every level.

There is a cloakroom at the theatre located to the right of the main entrance in the theatre foyer. However, we are only able to store a limited amount of coats and small bags, so we request that you arrange to leave folding bicycles, suitcases and large bags elsewhere before your visit. There is luggage storage available at Victoria Train Station.

Once you have entered the theatre you will not be able to leave the building and re-enter and you must arrive with your full party.

Find out more about Victoria Palace Theatre using the button below:



Will there be any discounted tickets for HAMILTON?

There will be no discounted tickets at all for HAMILTON.



Can I buy Hospitality Tickets?

Hospitality tickets for HAMILTON are available exclusively through Delfont Mackintosh Theatres.

CHAMPAGNE PACKAGE

From £220 per person, inclusive of VAT Delfont Mackintosh Theatres’ Champagne Package is the perfect way to make your trip to HAMILTON a truly memorable occasion. The Champagne Package includes:

  • A Premium Stalls or Royal Circle seat for HAMILTON.
  • Half a bottle of house champagne per guest.
  • A complimentary HAMILTON theatre programme per guest.
  • A complimentary HAMILTON Souvenie Brochure per guest.

A member of the Front of House team will meet you upon arrival at the theatre or at the interval, and escort you to a reserved area of the bar nearest to your seats.

VIP RECEPTION PACKAGE

From £274.00 per person, inclusive of VAT Delfont Mackintosh Theatres’ VIP Reception Package is the ultimate experience at HAMILTON and includes:

  • A Premium Stalls or Royal Circle seat for HAMILTON.
  • A complimentary HAMILTON theatre programme per guest.
  • A complimentary HAMILTON Souvenir Brochure per guest.
  • A specially designated hospitality area at the Victoria Palace Theatre for both 45 minutes prior to the performance and during the interval where canapés will be served, and where you will have access to an open bar serving house champagne, beer, wine and soft drinks.

You will also have a designated host to look after your every need.

For further information, or to enquire or book one of these packages, please use the options below:



Can I buy tickets in person at The Victoria Palace Theatre?

Yes, subject to ticket availability.

The Victoria Palace Theatre box office is open Monday to Saturday 10am - 7.45pm. However, please note that we cannot accept advanced bookings after 5.15pm or between 12.30pm - 2.30pm on Thursdays, Saturdays or other matinee performance days.

In order to combat fraud and the unauthorised reselling of tickets, payment for all HAMILTON tickets is by card only. No cash or payment by prepaid credit or debit cards will be accepted.

No tickets are issued by the box office in advance and you will be asked to provide proof of ID when purchasing at the box office. On the way into the performance, you will again need to present government-issued photo ID along with the original payment card and your 24hr pre-visit email.



Can I purchase tickets using Theatre Tokens, Ticketmaster Gift Cards or Delfont Mackintosh Theatre Vouchers?

Yes, for all performances from 2nd December 2019 onwards.

Delfont Mackintosh Theatre Vouchers may be redeemed online at www.delfontmackintosh.co.uk/tickets/hamilton/ or by calling 0844 482 5151 from within the UK, or +44 20 7741 6222 from overseas. You may also redeem them in person at the Victoria Palace Theatre box office.

Theatre Tokens may be used to purchase tickets over the phone or at the Victoria Palace Theatre box office window.

Ticketmaster Gift Cards can be redeemed online at ticketmaster.co.uk/hamilton or by calling 0844 847 1640. The phone lines are open from 08:00 - 20:00 Monday to Friday or 08:00 - 18:00 Saturday and Sunday.

Calls to 0844 numbers cost 7p per minute plus your phone company's access charge.



Access Performances

HAMILTON has presented 12 captioned and audio described performances to date. Further Access performances will be announced here in due course.



How do I book if I have specific access requirements?

For performances to 30th November 2019
For Wheelchair Access ticketing ONLY, please complete the Wheelchair Access Request form and somebody from the box office will call you back. Please allow up to 3 working days. All requests are subject to Access seating availability and will be dealt with in order of receipt.

For Non-Wheelchair-Ambulant Access Ticketing only, please call 0800 988 4440 (9am - 6pm Monday - Friday, 10.30am - 3.30pm Saturday, closed Sunday).

For performances 2nd December 2019 onwards
Please use the button below for further information:



Can I make a Group Booking?

Tickets for Groups of 10 or more are now available to purchase at face value.

Please call Delfont Mackintosh Theatres Group Sales (Monday to Friday 9.00am - 6.00pm) on 0844 482 5100 from within the UK or +44 207 766 2108 from overseas.

For further information, or to make an enquiry via email, please use the options below:



When will I receive my tickets?

For performances up to and including 30th November 2019:
HAMILTON is operating HAMILTON Paperless Ticketing, powered by Ticketmaster for all performances up to and including Saturday 30th November 2019. Therefore, no tickets will be posted or emailed in advance.

For Performances from 2nd December 2019:
If you have chosen to have your tickets delivered by post and haven't received them within 48 hours of the performance please call the box office on 020 7741 6222.

We do not post tickets overseas. Those tickets will be available to collect from to the box office.

BOX OFFICE COLLECTION
Tickets will only be able to be collected 2 weeks prior to the performance date, at the Victoria Palace Theatre Box Office located on the left hand side of the foyer.



The £10 Hamilton Lottery

WIN THE CHANCE TO PURCHASE £10 LOTTERY TICKETS AT EVERY PERFORMANCE OF HAMILTON

Entry for the HAMILTON £10 LOTTERY is via the official HAMILTON app which can be downloaded from hamiltonmusical.com/app/.

You can also enter online here.

Lotteries open at 4pm and close 2pm the following day.

Within an hour of each lottery closing and the random selection of winners being made, all entrants will be notified either through the app or by email with successful entrants receiving details of how to claim and pay for their lottery tickets within that communication.

Patrons can apply for a maximum of two £10 Lottery tickets at each lottery. There is no limit to the number of individual lotteries you can enter.

All Lottery tickets will be paperless and collectable from the theatre on the day of the performance only, on the way into the performance.



Can I give tickets as a gift or give a letter of authorisation for someone else to attend?

For performances up to and including 30th November 2019, HAMILTON Paperless Ticketing, powered by Ticketmaster is an admission system specifically designed to limit the transferability of tickets to prevent both touting and unauthorised reselling at inflated prices. It does so by ensuring that the link between the ID of the original cardholder and that of the person attending on the night is maintained.

To gift tickets for performances up to and including 30th November 2019, we suggest you ask the intended recipient of the gift (or a member of the party due to attend with them) to purchase tickets on their own card and that you then gift them the money.

If you have tickets but your circumstances change and you can no longer use some or all of them, contact Ticketmaster Customer Services up to 48hrs before a performance and they will cancel and refund part or all of your booking subject to a cancellation fee of £3.00 per ticket.

For performances from 2nd December onwards, you will be able to gift HAMILTON tickets using Theatre Tokens, Ticketmaster Gift Cards and Delfont Mackintosh Theatre Vouchers.



Can I exchange my tickets for a different performance?

If you can no longer attend a performance for a legitimate reason, please contact your original point of purchase:

Ticketmaster Customer Services if you have a 6 or 7-digit booking reference number followed by the code UK1 e.g. 1-23456/UK1 or 12-34567/UK1.

Delfont Mackintosh Theatres Customer Services if you have an 8-digit booking reference number e.g. 12345678.

Either will be able to exchange or cancel your tickets up to 48 hrs prior to the performance, subject to an administration fee of £3.00 per ticket.

Less than 48hrs before a performance, Ticketmaster and Delfont Mackintosh Theatres will only be able to refund tickets at the producers’ discretion.



What if my credit card expires before the performance?

We recommend you check the expiry date of your credit card prior to purchase and to use where possible a card which will be valid on the date you attend the performance.

If that is not possible, Ticketmaster will always try and contact patrons whose payment card expires between the time of the booking and the day of the performance so that a new card number can be applied to the booking. This new card number will then become the valid card associated with that booking and the new card is the one which needs to be presented at the theatre on the night of the performance. The payment will remain on the original card. No debits or charges will be made on the new card.

Although Ticketmaster will make best endeavours to contact you, they may not have your most up-to-date contact details. Therefore, you will also need to be aware of changes to your own card details. If you have not heard from us, please contact Ticketmaster Customer Services in order for your card details to be updated.



What if my card is lost or stolen before the performance?

If the card number on your reissued card differs from the one you originally used to purchase your tickets, you will need to contact Ticketmaster Customer Services in advance of the performance in order that they can add your new card number to your booking. This new card number will then become the valid card associated with that booking and the new card is the one which needs to be presented at the theatre on the night of the performance along with your original purchase confirmation email and Government issued photo ID.



Is there a lower age limit?

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. All persons aged under 16 must be accompanied and seated next to the accompanying adult. They may not sit on their own within the auditorium. If children do have separate seats you could be refused entry.



How long is the show?

HAMILTON runs 2 hours 45 minutes, including one 15 minute interval.



Which cast members perform at which performance?

Like most West End musicals, the cast of HAMILTON is an ensemble company. The producers cannot guarantee the appearance of a particular artist at any performance. Appearance could be subject to many factors including illness and holidays.

No refunds or exchanges will be offered as a result of a cast member’s unavailability to perform at any performance.



What do I need to bring with me to the theatre on the night?

Three things:

  • Your pre-visit email which will be emailed to you 24hrs prior to the performance.
  • The payment card used to make the original purchase.
  • A Government-issued photo ID such as a driving license or passport.


I can’t find my original confirmation or pre-visit email. What should I do?

For performances to 30th November:
Contact Ticketmaster Customer Services if you have a 6 or 7-digit booking reference number followed by the code UK1 e.g. 1-23456/UK1 or 12-34567/UK1.

For performances from 2nd December onwards:
If you have a 6- or 7-digit booking reference number followed by the code UK1 (e.g. 1-23456/UK1 or 12-34567/UK1) Please contact Ticketmaster Customer Services. If you have an 8-digit booking reference number (e.g.12345678) please contact Delfont Mackintosh Theatres Customer Services.



I can’t find the answer to my question. Who do I contact now?

For performances to 30th November:
Please contact Ticketmaster Customer Services.

For performances from 2nd December onwards:
Please complete the Delfont Mackintosh Theatres customer contact form.



Delfont Mackintosh Theatres Gift Vouchers

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. As an advisory to adults who might bring young people. All persons under the age of 16 must be accompanied by and sat next to the accompanying adult. They may not sit on their own within the auditorium. If children do have separate seats you could be refused entry. All persons entering the theatre, regardless of age, must have a ticket.

Hamilton Performance Times


Monday - Saturday: 7.30pm
Thursday & Saturday: 2.30pm

CLICK HERE FOR ACCESS PERFORMANCES

Show Running Time

The running time of HAMILTON is 2 hours 45 minutes including a 15 minute interval.

Christmas Schedule 2019/2020

Monday 23rd December 2019: 7.30pm
Tuesday 24th December 2019: 2.30pm
Wednesday 25th December 2019: No performances
Thursday 26th December 2019: 7.30pm
Friday 27th December 2019: 2.30pm and 7.30pm
Saturday 28th December 2019: 2.30pm and 7.30pm

Monday 30th December 2019: 2.30pm and 7.30pm
Tuesday 31st December 2019: 7.00pm
Wednesday 1st January 2020: 7.30pm
Thursday 2nd January 2020: 2.30pm and 7.30pm
Friday 3rd January 2019: 7.30pm
Saturday 4th January 2019: 2.30pm and 7.30pm

Hamilton Ticket Prices


Standard Tickets

From: £20.00*

Premium Tickets

From: £125.00*

For full ticket pricing details, please use the button below:

Hamilton
Ticket Prices


Tickets can only be purchased using credit or debit card online or in person at the box office.

Please note: Maximum of 6 tickets per household.

If you have chose to have your tickets delivered by post and do not received them within 48 hours of the performance, please call the box office on 020 7741 6222.

We do not post tickets overseas. Those tickets will be available to collect from to the box office.

BOX OFFICE TICKET COLLECTION
Tickets will only be able to be collected 2 weeks prior to the performance date, at the Victoria Palace Theatre Box Office located on the left hand side of the foyer.

Please check individual performances for price availability.

FURTHER OPPORTUNTIES TO BUY HAMILTON TICKETS

For information about Hospitality and Ticket Packages, please visit here.

Please follow the official HAMILTON Twitter account or Facebook page to receive the latest updates and advance details of any new ticket releases.

THE HAMILTON £10 TICKET LOTTERY

WIN THE CHANCE TO PURCHASE £10 LOTTERY TICKETS AT EVERY PERFORMANCE OF HAMILTON

Entry for the HAMILTON £10 LOTTERY is via the official HAMILTON app which can be downloaded from www.hamiltonthemusical.co.uk.

You can also enter online here.

Lotteries open at 4pm and close 2pm the following day.

Within an hour of each lottery closing and the random selection of winners being made, all entrants will be notified either through the app or by email with successful entrants receiving details of how to claim and pay for their lottery tickets within that communication.

Patrons can apply for a maximum of two £10 Lottery tickets at each lottery. There is no limit to the number of individual lotteries you can enter. Further detail can be found here.

All Lottery tickets will be paperless and collectable from the theatre on the day of the performance only, on the way into the performance.

Discover more theatre with a DMT+ Membership

Booking Fees

*No booking fee.

All ticket prices are subject to change based on demand. Book early to ensure the best seats at the best prices.

† A dedicated member of the Victoria Palace Theatre's staff will be on hand to take orders pre show and deliver drinks to your box. (Drink costs are additional).

Please note: Seating plans are not accurate representations of the auditorium. While we try to ensure they are as close to the actual theatre plan as possible we cannot guarantee they are a true representation. Customers with specific requirements are advised to discuss these with a member of staff prior to booking to avoid any confusion.

Hamilton Seating Plan at Victoria Palace Theatre

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. As an advisory to adults who might bring young people. All persons under the age of 16 must be accompanied by and sat next to the accompanying adult. They may not sit on their own within the auditorium. If children do have separate seats you could be refused entry. All persons entering the theatre, regardless of age, must have a ticket.

Groups Bookings


NO GROUP RATES AT PRESENT
Full price group bookings now available for performances to 28th March 2020


Groups (10+)
Ticket Prices: £37.50, £57.50, £75.00, £100
Premium Tickets: £125, £150, £200, £250

No Booking Fees.

To book Group tickets please use the options below:

Call Group Sales
0844 482 5100
Email Group
Sales


Calls to Delfont Mackintosh Theatres 0844 numbers cost 7 pence per minute plus your phone company's access charge.

All group and education rates and prices are strictly subject to availability and exclusions. Prices include Restoration Levy where applicable and booking fees may apply. Group rates are not valid on Premium seating. Rates and prices may be changed or withdrawn at any time.

See more Groups & Education offers:

For Musicals For Plays For Arts & Events

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. As an advisory to adults who might bring young people. All persons under the age of 16 must be accompanied by and sat next to the accompanying adult. They may not sit on their own within the auditorium. If children do have separate seats you could be refused entry. All persons entering the theatre, regardless of age, must have a ticket.

To add some extra sparkle to your evening, why not upgrade your Hamilton booking to one of our Champagne or VIP Packages?

Champagne Package


Prices start from £220.00 per person, inclusive of VAT.

If you have already purchased your tickets, you can add this package from £50 per person, inclusive of VAT. Please call 020 7766 2112 to upgrade your booking.

Please use the buttons below for full package details or to book a Champagne package online:

Champagne
Package Info
Book Champagne
Package

VIP Package


Prices start from £274.00 per person, inclusive of VAT.

If you have already purchased your tickets, you can add this package from £124 per person, inclusive of VAT. Please call 020 7766 2112 to upgrade your booking.

Please use the buttons below for full package details or call now to book a VIP Package:

VIP
Package Info
CALL HOSPITALITY
020 7766 2112

Our theatres sell products which may contain allergens. Allergen information is available upon request from all bars or other staff selling refreshments around the venue.

Delfont Mackintosh Theatres Gift Vouchers


Please note:
Champagne packages are only available to book until 4.00pm on the day of the performance and until 4.00pm on Fridays for weekend performances.

VIP Reception packages require a minimum of one week's notice. For all VIP Reception packages, supplement fees apply for parties of less than four guests.

Group discounts apply, please ask us for more details.

Hospitality gift vouchers are now available. The perfect option that allows the recipient to choose the show and date that suits them. Ask us for more information.

Hospitality Terms and Conditions

Hospitality prices vary from show to show and are strictly subject to availability. Prices include Restoration Levy where applicable and supplements may apply. Rates and prices may be changed or withdrawn at any time.

Excludes non Delfont Mackintosh Theatres' venues and one off performances

Allergies and Dietary Requirements
We will endeavour to provide alternative menus for any dietary requirements notified within three days of any event. Any additional costs involved for outsourcing catering to specialist companies (such as Kosher) will be chargeable. If we are notified of any allergies we will ensure that these ingredients are not used in the food provided, however we cannot guarantee any dishes are free from trace elements due to the nature of the kitchens.

Please be aware that our products may contain nuts or nut traces.

Due to the bespoke nature of our packages, a menu detailing any allergens used in our food will be available at your event; please ask your designated host if you would like to see it.

Food Safety
Our caterers follow strict health and safety guidelines. Chilled food can only be left out of refrigeration for a maximum of four hours. After this time the food will be deemed unsafe and consequently disposed of. Delfont Mackintosh Theatres cannot therefore allow food to be removed from the venue for the client to dispose of.

Licensing Law
Our licence dictates that all beverages must be consumed on site during the performance times.

ID may be requested for anyone that appears to be under the age of 25.

Hospitality Cancellations
Hospitality bookings (both with and without tickets) cannot be refunded but they may be exchanged prior to the performance provided a minimum of ten days notice is given, subject to availability and a handling fee.

For all other terms and conditions please click here.

Hamilton at Victoria Palace Theatre


ADDRESS

Victoria Palace Theatre, Victoria Street, London, SW1E 5EA

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Information

Contact Victoria Palace Theatre

Box Office Opening Hours:
Monday - Wednesday & Fridays: 10.00am - 5.30pm*
Thursdays & Saturdays: 10.00am - 5.15pm*

*Please note: Tickets for future performances are not available for purchase in person at the box office between 5.30pm and 7.45pm Monday to Saturday and between 12.30pm and 2.30pm on Thursdays, Saturdays and other matinee days.

Call Now On
0844 482 5151
Email
Box Office
Email
Theatre Manager

Calls to Delfont Mackintosh Theatres 0844 numbers cost 7 pence per minute plus your phone company's access charge.

Phone lines are open 10.00am to 8.00pm, Monday to Saturday. Bank holiday opening times may vary.



Our theatres sell products which may contain allergens. Allergen information is available upon request from all bars or other staff selling refreshments around the venue.

Since HAMILTON contains some strong language, the show is appropriate for ages 10+. Children under 4 are not permitted into the theatre. Children under 16 years old must be accompanied by an adult.

Hamilton Access Performances


How to book if you have specific Access requirements

For performances to the 30 November 2019:

For Wheelchair Access ticketing ONLY: Please complete the Wheelchair Access Request form and somebody from the box office will call you back. Please allow up to 10 working days. All requests are subject to Access seating availability and will be dealt with in order of receipt.

For Non-Wheelchair-Ambulant Access Ticketing only: Please call 0800 988 4440 (9.00am – 6.00pm Monday - Friday, 10.30am - 3.30pm Saturday, closed Sunday).

To book access performances for HAMILTON, please call Ticketmaster Access Information on the number below:



For performances from 2nd December 2019:

Access customers must use the buttons below to book specific Access performances (when available).
Access bookings and further information can be requested by calling 0344 482 5137 or emailing access@delfontmackintosh.co.uk.

Victoria Palace Theatre Access Information
For further Access information at Victoria Palace Theatre please use the Theatre Access Information button