Facilities for the visually impaired

Audio described performances, assistance dogs and audio description via your phone.

Assistance Dogs
Guide dogs and assistance dogs are welcome at our theatres. Please contact us in advance of your visit if you have any questions or would like us to look after your dog during the performance. We cannot guarantee entry for other animals, such as emotional support animals.
Call 0344 482 5137†, Monday to Saturday 10am – 7.30pm, or email our access department.

GalaPro
GalaPro is a mobile app that enhances the audience experience by providing audio description via your own mobile device. All content is provided in real time, using speech recognition technology, developed specifically for live performances and shows.
GalaPro is available for all performances of Hamilton and The Book of Mormon.

Find out more

Audio Described Performances
Audio description is a live verbal commentary providing information on the visual elements of a production as it unfolds. It describes action that is essential to the understanding of the story, as well as other visual information such as the style and design, sets, costumes, facial expressions and visual jokes. Touch tours before the Audio Description performance allow audiences to explore the set, costumes and engage with key cast members.
See below for the current available audio described performances.