Welcoming You Safely

As a courtesy to each other and to help us provide a comfortable and enjoyable experience for everyone, please:

Feeling Unwell

If you are feeling unwell, email our customer service team 48 hours prior to your current booking and we'll do everything we can to exchange your tickets. You can also do this yourself online by following these simple steps. (Exchange fees apply).

Social Distancing

Be mindful of others and their space, where possible, particularly when moving around the theatre.

Face Coverings

Remember the government continues to advise the wearing of face coverings in crowded and enclosed spaces, especially where you come into contact with people you do not usually meet, when case rates are high.


Only bring one small bag that can be stored under your seat. To store larger items, please contact Stasher.com before you arrive.

Contactless Payments

Bring a contactless payment card, as our theatres are cashless.

For everyone's safety and security, we:


Provide 100% fresh air through our ventilation system. Please click here to find out more.

Contact-free Security Checks

Carry out contact-free security checks.