Security at Victoria Palace Theatre
For your comfort and security, you will be subject to additional checks on your visit - we appreciate your patience and understanding while these are taking place. Please arrive at the theatre one hour before the performance to allow time for these security checks to take place, latecomers will not be admitted until a suitable break in the performance.
Additional security using canines
Delfont Mackintosh Theatres uncompromisingly prioritises the safety of its staff and visitors to all of its venues.
With the recent surge in terrorism, we are aware that the threats facing venues such as ours are evolving and often unpredictable.
We have therefore engaged the expertise of Global Support Services (GSS), a specialist canine services provider, to deploy explosive detection dog teams at our theatre. Their teams will be responsible for searching our venue and our audiences as they enter the venue prior to each show, daily.
Their teams have vast experience working with venues similar to ours and will seek at all times to be both reassuring and unintrusive. They have provided us with some guidance on our behaviours around their dogs whilst they are working.
Facilities at Victoria Palace Theatre
There is a licensed bar, toilets and HAMILTON merchandise kiosks on every level of the theatre. These are open from 1.30pm for matinee and 6.30pm for evening performances and are for ticket holders only.
Please note: Hot food is not permitted in the venue and any food consumed in the auditorium must have been purchased at the theatre.
Our theatres sell products which may contain allergens. Allergen information is available upon request from all bars or other staff selling refreshments around the venue.
The auditorium opens at 2.00pm for matinee performances and 7.00pm for evening performances.
There is a cloakroom at the theatre located down the stairs to the right of the main entrance in the theatre foyer. Please note that items left in a cloakroom will be subject to security checks.
We are only able to store a limited amount of coats and small bags so we request that you arrange to leave folding bicycles, suitcases and large bags elsewhere before your visit. There is also luggage storage available at Victoria Train Station.
Stasher - Luggage Storage
Storage in our cloak rooms is on a first come first served basis and they can fill up over busy periods.
We work with Stasher who offer bag storage in many hotels and shops across London (all within close walking distance to the theatres).
Stasher Locations Near Victoria Palace Theatre
HOW TO BOOK LUGGAGE STORAGE WITH STASHER
Bookings must be made online and it costs £5.40 for the day using the code "SHOWTIME".
To view further location options and to book online, please use the button below:MORE INFO AND
Hospitality at Victoria Palace Theatre
Hospitality tickets for HAMILTON are available exclusively through Delfont Mackintosh Theatres.
To find out more about the HAMILTON Champagne Reception and VIP package, please use the button below:
For further information on booking hospitality packages at the Victoria Palace Theatre please contact our Hospitality Department: