Delfont Mackintosh Theatres

Delfont Mackintosh Theatres

Victoria Palace Theatre

Currently Playing:

Hamilton

Hamilton Access Performances


Captioned Performance
Thursday 7 February 2019: 2.30pm & 7.30pm

Audio Described Performances
Saturday 10th November 2018: 2.30pm - ALLOCATIONS FULLY BOOKED
Monday 12th November 2018: 7.30pm - ALLOCATIONS FULLY BOOKED
Saturday 2nd February 2019: 2.30pm
Monday 4th February 2019: 7.30pm

To book access performances for HAMILTON, please call Ticketmaster Access Information on the number below:

Call to book
0800 988 4440


Access at Victoria Palace Theatre


Tickets - How To Book

To book access performances for HAMILTON, please call Ticketmaster Access Information, or email your enquiry using the options below:


Hearing

For those with partial hearing loss, Sennheiser Infrared Enhanced Hearing headsets are available. We have two types of separate headsets: one that works with hearing aids and one that works without.

The Sennheiser Infrared Enhanced Hearing headsets available at Victoria Palace Theatre

Left: The neck loop is worn like a necklace, which creates an induction loop for hearing aid users with the "T" position. When wearing the loop, patrons are able to hear the sound in the performance via their hearing aids. Volume can be adjusted using the dial at the front. Please note more recent hearing aids might not be compatible with this system.

Right: This headset is for patrons without hearing aids and is worn to amplify all the sound in the auditorium. Volume can be adjusted using the dial at the front. On specific Audio Described performances, a live verbal commentary providing an explanation of the visual information can also be heard through the headset.

Please collect your headset from the cloakroom attendant on arrival at the theatre, who will be able to facilitate this for you.

Induction loop is available at the Box Office.

We also provide scheduled Sign Language Interpreted and Audio Described performances.

Guide Dogs, Hearing Dogs & registered Assistance Dogs

Guide dogs are allowed in to the auditorium. Alternatively, staff are happy to dog sit.

Wheelchairs

Wheelchair access to the auditorium is available via Allington Street located to the left of the theatre. Please make yourself known to a member of staff on arrival at the venue, who will arrange for an Access Host to advise you on the best route to your seat.

If you cannot transfer out of your chair companions can sit beside you. We also have a number of transferable seats available.

Wheelchair seats/transfers must be booked in advance. We have a low-level counter box office and an Access Host is available from our front of house team to help you in any way they can, should you require any assistance.

Toilets

There are toilets located on all levels and a wheelchair access adapted toilet is located at the rear of the stalls.

Please note: The Grand Circle is steeply stepped and may not be suitable for vertigo sufferers.

Autism


Delfont Mackintosh Theatres knows that communication is KEY.

We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and carers to use with children and adults on the autistic spectrum and/or with learning difficulties.

We have been researching the benefits of using social stories and would like to offer a social story for a visit to Victoria Palace Theatre. We know that people with autism find social situations difficult and understand that we are all unique.

You can view the social story for Victoria Palace Theatre by clicking the main theatre image above, or download the Victoria Palace Theatre social story in PDF format.

Shows & Events at Victoria Palace Theatre


Hamilton at the Victoria Palace Theatre

Booking until 30th March 2019

Show Information Book Tickets
Click here to download our Theatre Etiquette Guide