Access at Gielgud Theatre
Tickets - How to book
Discounts are offered, subject to availability, for disabled theatregoers and one companion, including wheelchair users and Patrons who have specific access requirements. To discuss your visit and availability please use the options below:
Infra-red system with 12 headsets – Free hire upon production of ID. Please collect from the cloakroom. You will be asked to sign a receipt. Please contact us prior to booking on the number below:
Guide Dogs, Hearing Dogs & registered Assistance Dogs
Guide dogs are allowed in to the auditorium. Alternatively, staff are happy to dog sit.
Entrance to the auditorium is through the third side EXIT door on Rupert Street. Ask a member of staff to open this for you. One 12cm step up to the front of the Dress Circle. A ramp is available. Venue suitable for scooters. Seats A3-6 and A30-33 are removable to accommodate up to 4 wheelchairs.
16 steps up to the women's and men's from the foyer. There are toilets situated on all levels of the auditorium. Adapted toilet in foyer near the bar.
Adapted toilet in foyer near the bar.
3 licensed bars. No steps to the Foyer bar from the wheelchair space (along a side corridor). Moveable seats. Foyer bar 3 steps up from the foyer. Stalls bar 4 steps down from the back of the stalls, with fixed seats.
Delfont Mackintosh Theatres knows that communication is KEY.
We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and carers to use with children and adults on the autistic spectrum and/or with learning difficulties.
We have been researching the benefits of using social stories and would like to offer a social story for a visit to Gielgud Theatre. We know that people with autism find social situations difficult and understand that we are all unique.
You can view the social story for Gielgud Theatre by clicking the main theatre image above, or download the Gielgud Theatre social story in PDF format.
Please note: Hot food is not permitted in the venue and any food consumed in the auditorium must have been purchased at the theatre.
Our theatres sell products which may contain allergens. Allergen information is available upon request from all bars or other staff selling refreshments around the venue.