Delfont Mackintosh Theatres

Delfont Mackintosh Theatres

Hospitality Testimonials


"Thank you, Oliver, again for arranging the tickets to Hamilton for us last Wednesday. The performance was absolutely thrilling, and we were so delighted that we were able to get it to see it, thanks to you. Having the welcome champagne made the evening even more special."
Anonymous
(April 2018)

"I am writing to express my thanks for the wonderful, wonderful experience you and the hospitality staff provided for my friends on March 1st. The seating escort by Devon was timely and efficient. During the interval Devon escorted us to our reserved seating and served our champagne and crisps.

Attending this performance was wonderful. The excellent premium seating along with our beautiful brochures were a special touch.

Thank you again for facilitating our ticketing process as well as for arranging for the reception, the lovely brochures and the great seats."
Susanne R. Gore
(March 2018)

"Thank you so very much for allowing my family to participate in the champagne reception and attend the performance of Hamilton on 10/03/18. Sam (Samuel) was out greeter and reception host. He did an outstanding job and made our experience so enjoyable. I cannot say enough good things about the Hamilton performance. It exceeded my expectations!!! What a wonderful experience. Thank you so much!!"
Patricia Ricker
(March 2018)

"Just wanted to say thank you for sorting out the Champagne Reception for me yesterday. I'm definitely going to do it again!"
Jason Looseley
(March 2018)

"The evening was flawless. The staff greeted us with delightful enthusiasm. Luke was the perfect host.

Our seats were great. What can I say that you have not heard already about the performance? The three of us came away pinching ourselves to believe that we really saw the most exciting unique theater piece of the century.

Thank you for making this evening happen."
Judy Croner
(March 2018)

"I wanted to express how absolutely superb the entire experience was. The host you provided was the consummate professional, couldn't have been more attentive, food and drink excellent and seats perfect.

I appreciate the effort made to accommodate us given your usual room at the theatre wasn't available.

We've worked with corporate hospitality providers at Ascot, The Royal Albert Hall etc and certainly our afternoon was up there with the best.

I'll be in touch with Johanna shortly to organise some more as Christmas gifts!"
Adam McGill
(November 2017)

"My sister and I would like to thank all the staff for their wonderful service, we had a wonderful time at the Queens Theatre yesterday and the Champagne Reception added to our delightful day in London. It was a wonderful treat for a couple of musical lovers, we will certainly be recommending it to our friends and family. Thank you so much."
Amanda Daisley-Price
(February 2016)

"FABULOUS is the very word to describe our evening at The Book of Mormon. My nieces and I had an absolutely fantastic time, the hospitality package you provided was outstanding with particular mention to our hostess Jessica, she could not have been more friendly and helpful. We were, literally, singing all the way home. Thank You... Thank You... Thank You! I woke up this morning hoping to do it all again."
John Morlewski
(February 2016)

"Can I say how much we enjoyed your hospitality yesterday at the Novello Theatre. I have had the privilege now of experiencing VIP hospitality several times in London and I must say my visit yesterday, was very close to perfection! Can you please pass our thanks on to Ben. Ben was the consummate professional understanding the needs of the group and being at service to us without being overbearing. An asset to your organisation. I look forward to visiting you again very soon and sampling the best hospitality and chocolate brownies in the whole of London."
Mark Dadson
(February 2016)



Hospitality Terms and Conditions

Hospitality prices vary from show to show and are strictly subject to availability. Prices include Restoration Levy where applicable and supplements may apply. Rates and prices may be changed or withdrawn at any time.

Excludes non Delfont Mackintosh Theatres' venues and one off performances

Allergies and Dietary Requirements
We will endeavour to provide alternative menus for any dietary requirements notified within three days of any event. Any additional costs involved for outsourcing catering to specialist companies (such as Kosher) will be chargeable. If we are notified of any allergies we will ensure that these ingredients are not used in the food provided, however we cannot guarantee any dishes are free from trace elements due to the nature of the kitchens.

Please be aware that our products may contain nuts or nut traces.

A menu detailing any allergens used in our food will be available at your event; please ask your designated host if you would like to see it.

Food Safety
Our caterers follow strict health and safety guidelines. Chilled food can only be left out of refrigeration for a maximum of four hours. After this time the food will be deemed unsafe and consequently disposed of. Delfont Mackintosh Theatres cannot therefore allow food to be removed from the venue for the client to dispose of.

Licensing Law
Our licence dictates that all beverages must be consumed on site during the performance times.

ID may be requested for anyone that appears to be under the age of 25.

Hospitality Cancellations
Hospitality bookings (both with and without tickets) cannot be refunded but they may be exchanged prior to the performance provided a minimum of ten days notice is given, subject to availability and a handling fee.

For all other terms and conditions please click here.