Who we are

Delfont Mackintosh Theatres Ltd. (“Delfont Mackintosh”) is committed to safeguarding your privacy when you use Delfont Mackintosh’s websites and to compliance with applicable data protection law. Delfont Mackintosh has notified the Information Commissioner’s Office and is registered on the Data Protection Register under registration number Z6677392.

This privacy policy applies to the following websites and explains how we use your personal information (meaning any information about you which is personally identifiable such as your name, address, telephone number or email address):

Information we collect about you

Delfont Mackintosh may collect and process the following data about you:

  • information that you provide by filling in forms on our site, including information provided at the time of registering to use our site, purchasing tickets online, filling in our mailing list and hospitality and groups / education online forms
  • details of your visits to our site including records of transactions carried out on the site and the fulfilment of the booking
  • if you contact us, records of that correspondence
  • information about the frequency of visits to our websites, the pages you visited and the length of time spent on our websites

How we use your information

We may use your information in the following ways:

  • to provide you with information on products or events and other information we think you might like, where you have consented to be contacted for such purposes
  • to ensure that content from our site is presented in the most effective manner for you and for your computer
  • to carry out our obligations arising from any contracts entered into between you and us
  • to notify you about changes to our service
  • to confirm your booking for a production, and to send you communications in connection with your transaction and the show you attend
  • to send you emails about your account or a ticket purchase or ask you if you would like to provide feedback on a show you attended

If you do not want us to use your data in this way, please update your marketing preferences by contacting us at

Please make sure your details are correct and up to date so that we can provide you with this information efficiently. You do not have to give us any information if you do not want to, but you may not get the full benefit from our sites and services if you leave certain pieces of information out of forms that we ask you to fill in.


The security of personal data is important to us. We maintain appropriate administrative, technical and physical safeguards to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, use and all other unlawful forms of processing of the personal data in our possession.

You are responsible for your information on the Internet. Make sure that you are careful when you visit our sites in a public place like an Internet cafe. We can only be responsible for your information when it is received on our computers not whilst it is in any intermediate environment.

Unsubscribe information

If you have opted not to receive information from Delfont Mackintosh, we will not contact you. If you have opted to receive information from us and wish to stop, please either click here or call 0844 482 5138 (calls cost 7 pence per minute plus your phone company's access charge).

Information Disclosure

In certain circumstances, we may release your personal or financial information to assist law enforcement, to comply with law or regulations, to enforce the terms under which you transacted with Delfont Mackintosh or to protect the rights, property or safety of Delfont Mackintosh or other users of the websites.

We may release your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. In the event that we sell or buy any business or assets we may disclose your personal data to the prospective buyer or seller. If Delfont Mackintosh is acquired by a third party, personal data held by it about its customers will be one of its transferred assets.

Third Parties & Advertisers

When making a booking online, you will be asked if you wish to be sent information about other productions in our theatres. You will also be asked if you wish to receive information from other carefully selected Arts / Cultural third party organisations. If you do not wish to receive marketing information from Delfont Mackintosh, our group or from third party organisations, please ensure you do not tick the opt in option.

We never disclose information to third party advertisers without your consent. Delfont Mackintosh are not responsible for the content or data protection / privacy policies of third party websites connected to our site.


To find out about the cookies used on Delfont Mackintosh' websites click here.

Contact us

To find out more about how your data will be used, to make a complaint or to change any information or preferences you have provided to us please contact us at

Changes to this privacy policy

We are constantly looking for new ways to improve this website. We may amend this privacy policy from time to time.

This privacy policy was last updated on 30th September 2015.